Privacy Policy

Introduction

Welcome to Superior Mirage! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our e-shop. By using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect
    We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment information.
Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information.

  1. How We Use Your Information
    We use your personal information for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and payment processing.
Customer Service: To provide customer support and respond to your inquiries.
Marketing: To send you promotional materials, newsletters, and other communications related to our products and services.
Website Improvement: To improve our website, products, and services based on your feedback and usage data.
Legal Obligations: To comply with legal requirements and protect the rights, property, or safety of Superior Mirage, our customers, and others.

  1. Cookies and Tracking Technologies
    Our website uses cookies and other tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files that are placed on your device when you visit a website. You can control the use of cookies through your browser settings.
  2. Google Analytics
    We use Google Analytics to collect and analyze information about how our website is used. Google Analytics collects information such as your IP address, browser type, pages visited, and the time and date of your visit. This information is used to improve our website and better understand our users’ needs. Google Analytics is compliant with the European GDPR directive.
  3. Sharing Your Information
    We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  1. Data Security
    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
  2. Your Rights
    Under the European GDPR directive, you have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
Erasure: You have the right to request the deletion of your personal information.
Restriction of Processing: You have the right to request the restriction of processing of your personal information.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at [your contact email].

  1. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the last update.
  2. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +306947358844
Address: Lakonikis 210, 24131, Kalamata, Messinia, GreeceAddress:

Thank you for trusting Superior Mirage with your personal information. We are committed to ensuring your privacy and security as you shop with us.